Privacy Policy

1. General

2. Personal data we may collect from you

We may collect and process the following personal data about you:

3. Cookies

We use cookies and other similar technologies such as pixel tags, embeddable scripts and local storage. Cookies are small text files that may be places on your computer or other device by websites when you visit them. Cookies enable us to recognise your device on a subsequent visit by that device to our Website and allow us to deliver a more personalised experience by providing information to us. Cookies are essential for some website functions and these functions will not work in the absence of those cookies. You can use the browser privacy functions to clear the cookies already on your device or to block cookies in the future by altering the browser privacy settings. However, please note that this may cause some of the functionality of the Website not to work correctly. For detailed information on the cookies we use and the purposes for which we use them see our Cookie Policy.

4. Uses made of the personal data

We use information held about you in the following ways:

Personal data you give to us.

We will use this information:

• to provide you with the information, products and services that you request from us;
• to provide you with information about other products and services we offer that are similar to those that you have already purchased or enquired about;
• to provide you, or permit selected third parties to provide you, with information about products and services we feel may interest you. Where we permit selected third parties to use personal data regarding you, we (or they) will contact you by electronic means only if you have consented to this;
• to notify you about changes to our website;
• to ensure that content from our Site is presented in the most effective manner for you and for your computer.

Personal data We collect about you.

We will use this information:

• to administer our Site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
• to improve our Site to ensure that content is presented in the most effective manner for you and for your computer;
• to allow you to participate in interactive features of our service, when you choose to do so;
• as part of our efforts to keep our Site safe and secure;
• to measure or understand the effectiveness of advertising We serve to you and others, and to deliver relevant advertising to you;
• to make suggestions and recommendations to you and other users of our Site about products or services that may interest you or them.

5. Disclosure of personal data 

We may disclose personal data to third parties in certain circumstances including (but not limited to) the following:​​​​​​

1. to fulfil the purposes for which you provided information regarding you;
2. our professional advisers, including lawyers, accountants, tax advisors and auditors;
3. regulatory or government bodies including to monitor the effect of medicines or medical devices and also to resolve complaints or disputes both internally and externally or to comply with any investigation of those bodies;
4. in the event that We sell or buy any business or assets, in which case We will disclose personal data regarding you to the prospective seller or buyer of such business or assets; 
5. if We are under a duty to disclose or share personal data regarding you in order to comply with any legal or regulatory obligation or request, or in order to enforce or apply our terms of use or to protect the rights, property, or safety of Boehringer, our customers, or others;
6. third parties to whom We outsource services such as data hosting, analytics, marketing and Site development and maintenance;
7. to business partners, suppliers and sub-contractors for the performance of any services We may provide for you or any interactions We may have with you as part of your use of the website, including the running and hosting of the website; and/or
8. to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006 and/or
9. for any other purposes that you would reasonably expect;

Before We disclose any personal data to a third party, We take steps to ensure that the third party will protect personal data regarding you in accordance with applicable privacy laws and in a manner consistent with this Privacy Policy. Third parties are required to restrict their use of this information to the purpose for which the information was provided.

We may transfer personal data regarding you to overseas recipients for business purposes and operational, support and continuity purposes, for example, when We use IT service providers or data storage services which are located overseas. Countries where these recipients are located may have data protection laws which differ to the data protection laws in your country of residence.

 
We will disclose personal data regarding you to third parties in order to :

• enforce the Terms of Use https://medical.boehringer-ingelheim.com/uk/terms-of-use, and other agreements or to investigate potential breaches; or
• protect the rights, property or safety of Boehringer, our customers, or others. This includes exchanging data with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Portions of the Site may involve linking to or using web sites or services belonging to third parties. We have no control over third-party sites or services, and all use of third-party sites or services is at your own risk. We cannot accept responsibility for the privacy policies of any such sites. We are not responsible for content or availability by means of such sites or services. We do not endorse any products offered by third parties and We urge you to exercise caution in using third-party sites or services.

6. Where We store personal data

All information you provide to us is stored on our secure servers, or those secure servers of our third-party service providers. The safety and security of personal data regarding you also depends on you. Where We have given you (or where you have chosen) a password that enables you to access certain parts of the Sites, you are responsible for keeping this password confidential. We ask that you do not share a password with anyone. 

Please ensure when sharing information via or from the Site (for example, on social networks or other forums), you do not submit any personal data that you do not want to be seen, collected or used by other users.

The security of personal data regarding you is a high priority. We take such steps as are reasonable to securely store personal data regarding you so that it is protected from unauthorised use or access, misuse, loss, modification or unauthorised disclosure. This includes both physical and electronic security measures. Examples include the use of passwords, locked storage cabinets and secured storage rooms. Other features include: 

• storing information on secured networks consistent with industry standards, which are only accessible by those employees who have special access rights to such systems;
• using industry-standard encryption technologies when transferring or receiving personal data, such as SSL technology;
• restrictions are placed on the electronic transfer of files; and
• our IT networks undergo necessary vulnerability testing to continually identify and remediate potential opportunities for unauthorised data access.

We takes steps to destroy or de-identify personal data when the information is no longer required for any purpose for which it may be used or disclosed by us and We are no longer required by law to retain the information.

The data that we collect from you may be transferred to, and stored at, a destination outside the UK or European Economic Area ("EEA"). It may also be processed by staff operating outside the UK or EEA who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the provision of support services or for sending you information you have consented to via our website. By submitting personal data regarding you, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that personal data regarding you is treated securely and in accordance with this Privacy Policy.

Unfortunately, the transmission of information via the internet is not completely secure. Although We will do our best to protect personal data regarding you, or procure that personal data regarding you is secured, We cannot guarantee the security of such data transmitted to our Site; any transmission is at your own risk. Once We have received personal data regarding you, We use strict procedures and security features to try to prevent unauthorised access.

7. Your Rights:

You have the right to ask us not to process personal data regarding you for marketing purposes. We will usually inform you (before collecting personal data regarding you) if We intend to use such data for such purposes or if We intend to disclose personal data regarding you to any third party for such purposes. You can also exercise the right at any time by contacting us at medinfo.bra@boehringer-ingelheim.com or Boehringer Ingelheim Limited, of Ellesfield Avenue, Bracknell, Berkshire RG12 8YS.

The Site may, from time to time, contain links to and from the websites of our partner networks, third parties, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that We do not accept any responsibility or liability for these policies or for any personal data that may be collected through these websites, such as contact and location data. Please check these policies before you submit any personal data to these websites.

8. Access to information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. To protect your privacy, We may take steps to verify your identity before taking any action in response to any request. We do not normally charge for the time spent responding to such requests, but reserve the right to do so, subject to the requirements of applicable law.
To request access to personal data We hold regarding you, please send an email to medinfo.bra@boehringer-ingelheim.com or correspondence to Boehringer Ingelheim Limited, of Ellesfield Avenue, Bracknell, Berkshire RG12 8YS.

9. Changes to our Privacy Policy

We review and amend this Privacy Policy from time to time. Any changes We may make to this Privacy Policy in the future will be posted on the Site and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our Privacy Policy. The new terms may be displayed on-screen and you may be required to read and accept them to continue your use of the Site.

10. Contact

Questions, comments and requests regarding this Privacy Policy are welcomed and should be addressed to medinfo.bra@boehringer-ingelheim.com or Boehringer Ingelheim Limited, of Ellesfield Avenue, Bracknell, Berkshire RG12 8YS.